Reviews are often a complicated topic. That's all the more reason to track them closely, enabling quick reactions and issue identification.
You want to add sources of reviews in Blent ? Write to us at support@blent.io !
List of widgets :
- Count the number of reviews
You can filter per sources of reviews or just have a sum. - Reviews Rating
Get the average rating for a period of time. It can be filtered per source. If the sources have categories (like Zenchef for example, you can display them to better understand your strengths and weak points). - List reviews
Will display all your reviews with the comments.
Only in Table style ! 💡 We can't remove the translation we receive from the source. - Review Tag Sentiment
Some systems provide "sentiment". In this case, you can display them. Donut or stacked work well in this case !
If you have multiple sources of review (Google and your booking system for example), you can do a total to have an overview or use the filter to have details per source.